Refund policy
Please contact us at info@harbor-hue.com to request a return. We accept returns within 14 days of receiving your hat. All return mailing charges are customer responsibility and must be shipped back in original box & polybag. Please see detailed instructions below:
- All items must be returned back to Harbor & Hue, 4901 Morena Blvd Suite 1112 San Diego, CA 92117
- Please email us at info@harbor-hue.com to request a return and with a photo of inside the hat to confirm it is unworn without any stains, wear or damage.
- All items being returned must be in brand new condition in the same polybag & box they were shipped in, no exceptions.
- Once we receive and inspect the return and find no damage, makeup or stains we will issue a refund to your original payment method. Refunds can take up to 3 weeks.
- All custom items or sale items are Final Sale.
Kindly Note - We do not accept any returns on worn or damaged items